Welcome to Renovate Nutrition. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully.

1. General

These Terms & Conditions apply to all purchases made through the Renovate Nutrition website. We reserve the right to update or amend these Terms at any time, and changes will take effect once published on our website.

2. Orders & Processing

All orders are subject to availability and confirmation.

We process orders as quickly as possible. Please note that orders may take up to 2–3 business days to be processed after your order has been completed.

Once your order has been processed, you will receive a confirmation email advising that your order has been processed and shipped or collected.

Processing times do not include delivery timeframes.

3. Pricing & Payment

All prices are listed in NZD and include GST unless otherwise stated. Payment must be received in full before orders are processed.

We reserve the right to change prices at any time without notice.

4. Shipping & Delivery

Shipping timeframes are estimates only and may vary depending on your location and courier service. Renovate Nutrition is not responsible for delays caused by third-party delivery providers.

Risk of loss or damage passes to you once the order has been dispatched.

5. Returns & Refunds

We comply fully with the Consumer Guarantees Act 1993.

If a product is faulty, damaged, or not as described, you are entitled to a repair, replacement, or refund as required by law.

Due to the nature of our products, change-of-mind returns may not be accepted, unless otherwise stated. Please contact us as soon as possible if you have any concerns with your order.

6. Health Information Disclaimer

Any information provided on this website is for general informational purposes only and is not intended as medical advice. Individual results may vary. Please consult a qualified health professional before making changes to your diet or nutrition plan.

7. Privacy

We respect your privacy and are committed to protecting your personal information. Please refer to our Privacy Policy for details on how we collect, use, and store your information.

8. Limitation of Liability

To the fullest extent permitted by law, Renovate Nutrition will not be liable for any indirect or consequential loss arising from the use of our website or products.

Nothing in these Terms limits your rights under New Zealand consumer law.

9. Contact

If you have any questions about these Terms & Conditions, please contact us at: admin@renovatenutrition.co.nz